Six specialist audit programmes, each measuring a specific dimension of your retail experience using real-time technology and geotagged proof.
Our address verification service validates the correctness of the address given by your employee or clients. We make extensive verification to verify that the information is accurate and current
Systematic verification of fixtures, signage, branded displays and SOP compliance across your entire retail network with location-level indexing.
Accurate inventory measurements ensuring proper accounting, freshness quality monitoring and shrinkage minimization across your supply chain.
Measure pricing violations, identify non-compliant channel partners, and gather real-time competitor pricing intelligence with proof.
Evaluate grooming, product knowledge, communication and selling behaviour covertly. Identify training gaps and improve customer satisfaction at scale.
Marketplace listing compliance checks across Amazon, Flipkart and other major platforms ensuring your brand is represented correctly.
Most mystery shopping agencies subcontract and deliver slow results. We operate on a fundamentally different model — direct, accountable, and technology-driven.
1,00,000 shoppers across 200+ cities including Tier-2 and Tier-3 markets where most agencies have no presence.
No exceptions, no excuses — across every programme, every client, every city. A promise that has never been broken.
Our framework captures every minute metric — pinpointing specific, observable attributes, not vague subjective impressions.
Dedicated schedulers speak with every shopper daily. No subcontracting. No quality gaps. Zero compromises.
"TopHawks' mystery audit gave us real-time, verifiable data on our retail brand health across 200+ cities. Geotagged photo evidence meant we could act on compliance issues within hours, not weeks."
"The completion rate and data quality from Thefloorwalk is genuinely unlike anything we experienced before. No subcontracting means the brief is actually executed, not approximated."
"Within one programme cycle, we quantified the pricing gap, identified non-compliant partners, and had data to enforce corrective action. The ROI was immediate."
"thefloorwalk' behaviour-based audit design transformed our quarterly training cycles. Specific, observable behaviours our team could act on directly — not vague impressions."
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⚡ 4-hour response guarantee
Mon–Sat,
10am–6pm IST. Programme launches in 7–10 working days.
🔒 Confidential. We never share your details with third parties.